Try to install or to uninstall again. Fix that installation or update process was not completed successfully. The installation or update method doesn't run to completion There are several methods that can be used to install, to uninstall, or to update a program. The following are common methods that are used to install software: Insert the CD or DVD media, and then let the installation auto-start. The setup file is typically one of the following: Autorun or Autorun.
Method 3: Obtain a fresh version of the installation packageIf you tried to install from a CD or DVD, do the following: Check the software manufacturer's website for a more recent version of the software package. Downloaded or copied installation files are corrupted Method 1: Copy the installation files to your computerCopy the installation files to a local hard disk on your computer or to other removable media.
Method 2: Obtain a fresh version of the installation packageIf some time has elapsed between when you downloaded the package and when you tried to install it, do the following: Check the software manufacturer's website for a more recent version of the software package. Programs that are currently running on your computer are interfering with the installation process Disable programs that might be interfering with the installation process.
To do this, follow these steps: Click Start , type msconfig in the Search box, and then click msconfig. Click OK , and then click Restart. Try running your software program installation. The following are common methods that are used to install software: Method 1: Use the uninstall option if available Click Start , and then click All Programs.
Select the folder for the program that you are trying to uninstall, and then open the folder. If there is an uninstall option, try using it. Enable MSI logging, and then read the. If you are considering uninstalling the program manually, be aware of the following: Before you use this method, make sure that you create a system restore point.
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Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback?
In reply to John DeV's post on December 6, Kind regards, Jokerclown. Hello Jokerclown, You're welcome. I'm glad to help. Stay safe and have a great day! Hi, I am facing the exact same error. Unable to install the update. It goes on an on in a loop when trying "retry" I even tried the Troubleshooter. But no Luck All the required services are running.
In reply to DesmondD1's post on December 9, Yes, I have got the same problem and I can't troubleshoot it. Not working. Aarav Hazare. Steps to "Enable Logging for troubleshooting" would include:. Read the logs to understand the error type and follow the appropriate resolution explained in the earlier sections. Learn more about software installation. In case you are not able to troubleshoot the error, then contact support team with the following details:.
Software Deployment - Knowledge base. Home » Features » Software Deployment - Knowledge base. Endpoint Security Server Management Awards. Why is this error caused? You will encounter this error due to one or more of the following reasons: Prior existence of the software. If processes, files or browsers related to the software on the client machine are active during deployment. User name mentioned in the 'Run As' option under Define Configuration does not have the privilege to install the software.
Generic machine-specific issues: Not enough disk space for installation. The temp directory is not clean. A certain file on the machine is locked. Ensure the user account has administrative privileges to install software If you are running your installation on a Windows machine, you are more likely the administrator of your computer. This error code can be returned for multiple reasons, one of which is an expired VPP token in Intune.
As a general recommendation, whenever an unknown error is encountered, ensure that the Volume Purchase Program VPP token is checked to verify that it's current and functional. During initial app install, the user clicked cancel. Ask the user to accept the install request the next time. The end user clicked cancel during the update process. Deploy as required or educate the user to accept the upgrade prompt.
This is the resulting error when other errors have not occurred. Try adding this device to an exclude group for kiosk mode configuration policy to install apps.
The device doesn't support installing bit apps. Try deploying the bit version of the app. The app installation encountered a device error. Sync the device to try installing the app again. This behavior is by design. To resolve this, purchase additional VPP licenses or reclaim licenses from users no longer targeted.
Apple hasn't given us sufficient information to determine why the install failed. Nothing to report. App requires app config but no app config is targeted. Admin should make sure the groups the app is targeted to also has the required app config targeted to the groups. This error only happens to LOB apps. The app was installed outside of Intune. To address this error, uninstall the app from the device. The next time the device sync happens, the device should install the app from Intune.
This error message is displayed if the app is installed and managed but with the incorrect version on the device. This situation includes when a device has received a command to update an app but the new version has not yet been installed and reported back. This error will be reported for the first check-in of a device after the upgrade has been deployed, and will occur until the device reports that the new version is installed, or fails due to a different error.
The app is already installed on the device but the "uninstall on retire" setting does not match the configured value. Advise the user to request the app-install from Company Portal to attempt applying the "uninstall on retire" setting again.
To install this app, you must have a sideloading-enabled system. Make sure that the app package is signed with a trusted signature and installed on a domain-joined device that has the AllowAllTrustedApps policy enabled, or a device that has a Windows Sideloading license with the AllowAllTrustedApps policy enabled.
For more information, see Troubleshooting packaging, deployment, and query of Windows Store apps. The package is unsigned. The publisher name does not match the signing certificate subject. Check the AppxPackagingOM event log for information. The incoming package conflicts with an installed package.
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